1. Can I see your licence number?
Every electrician doing work in NSW needs a contractor licence. Ask for the number, then look it up on the NSW Government licence check. It takes a minute and shows whether the licence is current and what it covers.
2. Are you insured?
Public liability insurance protects you if something goes wrong on the job. A good electrician will happily tell you who they're insured with.
3. Will I get a written price before you start?
A written quote that spells out the scope avoids arguments later. Be wary of anyone who won't put a number on paper for a straightforward job.
4. Will I get a compliance certificate?
In NSW, electricians must give you a Certificate of Compliance for Electrical Work (CCEW) for most installation work. Keep it with your house papers. You may need it when you sell or make an insurance claim.
5. Who actually turns up?
With a small local business you usually deal with the same person from the first call to the final test. With bigger outfits it's worth asking who does the work.
6. How do you handle surprises?
Older Wollongong homes can hide old wiring in the walls and roof. Ask what happens if the job changes. The right answer is: they stop, explain and agree the change with you first.
7. Do you clean up?
Cutting in downlights or running new cable makes dust. A tidy electrician uses drop sheets and takes the offcuts away.
8. Can I read your reviews?
Google reviews from real local customers tell you a lot about reliability and communication, not just the quality of the wiring.
Need an electrician in Wollongong, the Illawarra or Shoalhaven? Get a free, fixed-price quote or call Jade on 0402 273 820.